Where do you ship?
We currently ship to all 50 states in the US, including APO/FPO/DPO addresses, PO boxes, Puerto Rico and the District of Columbia. 

How much is shipping?

Shipping is free on all orders over $20, otherwise we have a standard shipping fee of $4.95 for regular mail ( 3-5 days) and $9.99 for priority mail ( 2- 3 days). 

When will my order ship? How long will it take to arrive?

Once you place your order, please allow up to 1-2 business days for your order to be processed and shipped out. When it does, you’ll receive a shipment notification email with a tracking number.

How do I track my order?

You’ll receive a tracking number by email as soon as your package goes out for delivery. If you don’t see that email, let us know at info@milkandsass.com



If you're having trouble with your order, contact our support team at info@milkandsass.com
How to update my order?

Please reach out to us as soon as you can at info@milkandsass.com if you need to make any updates to your order. We fulfill orders quickly, but we’ll do our best to process your request.

What forms of payment do you accept?

We accept all major credit cards (Visa, MasterCard, AMEX, Discover) as well as Paypal, Amazon Pay, and our gift cards. 

When will my card be charged?

Your credit card will be charged as soon as your order is accepted and processed.



What’s your return policy?

We accept returns within 30 days of your order. We will refund to your original form of payment (minus any shipping charges you may have had). We'll also cover the cost of the return shipment. To start a return, email us at info@milkandsass.com. 

How long does it take to process a return?

Depending on your bank, your refund can take up to 7-10 business days to appear on your statement.

What hair types are Milk + Sass products suitable for?

Our products are great for all hair types and hair ages. They are sulfate, phthalate and paraben free. 

Do you test any of your products on animals?

No, we love animals. All of our products are proudly cruelty-free.



How do I contact you?

Visit our contact page for all your requests. 

Who can I contact for wholesale or distribution opportunities?

To join as one of our partners, please contact our sales team at info@milkandsass.com. 

Where is Milk+Sass from?

Our brand was born in California, but we love traveling and exploring new cultures and bring new inspirations to share with you. Tag us in your selfies and travel pics @milkandsass. 


How does the gift card work?

You’ll receive a confirmation email with a link to the Gift Card code details. You can print, forward or snail mail the code over to your recipient. 

How do I redeem my gift card?

Just enter your gift card code at checkout. 



Do you offer any discounts? 

Yes and yes for all Milk+Sass lovers! Subscribe to get coupons and free gifts. Also check our exclusive discounts on the bottom page for even additional discounts.