Where do you ship?
We currently ship to all 50 states in the US, including APO/FPO/DPO addresses, PO boxes, Puerto Rico and the District of Columbia.
Shipping is free on all orders over $20, otherwise we have a standard shipping fee of $4.95 for regular mail ( 3-5 days) and $9.99 for priority mail ( 2- 3 days).
Once you place your order, please allow up to 1-2 business days for your order to be processed and shipped out. When it does, you’ll receive a shipment notification email with a tracking number.
You’ll receive a tracking number by email as soon as your package goes out for delivery. If you don’t see that email, let us know at firstname.lastname@example.org
> BILLING & ORDERS
Please reach out to us as soon as you can at email@example.com if you need to make any updates to your order. We fulfill orders quickly, but we’ll do our best to process your request.
We accept all major credit cards (Visa, MasterCard, AMEX, Discover) as well as Paypal, Amazon Pay, and our gift cards.
Your credit card will be charged as soon as your order is accepted and processed.
> RETURNS & EXCHANGE
We accept returns within 30 days of your order. We will refund to your original form of payment (minus any shipping charges you may have had). We'll also cover the cost of the return shipment. To start a return, email us at firstname.lastname@example.org.
Depending on your bank, your refund can take up to 7-10 business days to appear on your statement.
Our products are great for all hair types and hair ages. They are sulfate, phthalate and paraben free.
No, we love animals. All of our products are proudly cruelty-free.
Visit our contact page for all your requests.
To join as one of our partners, please contact our sales team at email@example.com.
Our brand was born in California, but we love traveling and exploring new cultures and bring new inspirations to share with you. Tag us in your selfies and travel pics @milkandsass.
> GIFT CARDS
You’ll receive a confirmation email with a link to the Gift Card code details. You can print, forward or snail mail the code over to your recipient.
Just enter your gift card code at checkout.
Do you offer any discounts?
Yes and yes for all Milk+Sass lovers! Subscribe to get coupons and free gifts. Also check our exclusive discounts on the bottom page for even additional discounts.